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Course / 04 / Grow
Automating the repetitive
Every week your team retypes enquiries, chases patients and assembles reports by hand. We find the three most repetitive tasks, automate them, and set an alert for when it breaks, because it always eventually breaks.
What you’ll be able to do
- Identify what deserves automating, and what does not
- Get every enquiry into the right inbox within a minute
- Schedule a report that sends itself
- Get warned when an automation stops working
Curriculum
3 modules · 9 lessons · 3h 35
01Choosing what to automate
3 lessons
- The three tasks that keep coming back · Free preview12:20
- What you must not automate13:45
- The hidden cost of an automation11:55
02Setting them up
3 lessons
- An enquiry that arrives immediately16:30
- Following up without being heavy-handed14:15
- The automatic weekly report15:40
03Keeping it alive
3 lessons
- When an automation fails silently14:50
- Documenting what runs12:30
- Taking back manual control when needed11:40
Your instructor
Dr. Élise Tremblay
Healthcare marketing strategist
Fifteen years growing clinics in Quebec, first as a manager, then as an advisor. She teaches what she still applies in the field every week.